Return Policy - If within 14 days from the date of delivery you wish to return your watch,
your purchase is backed by a 100% money back guarantee minus the shipping and
handling fee. Please contact us prior to making your return if needed. All returned
watches, whether for refund, repair or exchange, must be clearly labeled with a valid
return authorization number obtained by contacting Watches OFF 5th, if this is absent
we will refuse your return.
Watches must be returned to us with all original protective plastics, tapes, hang-tags
and any and all attached accessories such as box and papers (if applicable) intact.
Reminder, until your decision to keep the watch is conclusive, please do not wear it.
Warranty - Watches OFF 5th provides our customers with a three-year warranty through
our own professional authorized watchmakers and horologists. However, we are not to
be held responsible for the manufacturer warranty in any form whatsoever, we will not
act as a representative for any warranty claims between a customer and a warranty
manufacturer in question.